Frequently Asked Questions (FAQ) – Quotex Broker
Explore the most common questions about digital options trading and how the Quotex platform works.
General Questions
What are digital options?
Digital options are financial instruments that allow traders to speculate on the price movement of an asset within a fixed time frame.
What are the varieties of digital options?
They include classic call/put options, turbo options with shorter durations, and multi-asset options including crypto, forex, stocks, and commodities.
What is the gist of digital options trading?
It’s a fast-paced form of trading where you predict if the price of an asset will go up or down by the time the trade expires.
How to learn quickly how to make money in the digital options market?
Use a demo account, read tutorials, watch trading videos, and practice daily to gain experience safely.
At what expense does the Company pay profit to the Client in case of successful trade?
Profits are based on a predefined payout rate, often up to 98% of the invested amount.
Can I close my account? How to do it?
Yes, contact support or request deletion via your profile settings.
What is the expiration period of a trade?
Expiration periods range from 1 minute to several hours depending on the asset and strategy.
What is a trading platform and why is it needed?
A trading platform provides access to real-time charts, order execution, and account management tools.
What are the possible results of the placed trades?
Profit, loss, or in rare cases, break-even depending on market behavior and your prediction.
Is the download of the program to a computer or smartphone required?
No download is required; Quotex is available on web browsers and mobile apps for convenience.
In what currency is the Client’s account opened? Can I change the currency of the Client’s account?
Accounts are opened in USD by default. You can choose your currency during registration, but it can’t be changed later.
Is there a minimum amount that I can deposit to my account at registration?
Yes, the minimum deposit is $10.
Financial Questions
What determines profit size?
Profit depends on the payout rate, trade size, and whether the prediction was correct.
How can I calculate the profit for a trade?
Multiply your investment amount by the payout percentage. Example: $100 × 90% = $90 profit.
What is the minimum deposit amount?
The minimum deposit amount is $10.
How to withdraw money from the account?
Log in, go to your wallet, and request a withdrawal using your preferred method.
Is there any fee for depositing or withdrawing funds from the account?
No internal fees from Quotex, but third-party processors may charge a fee.
Do I need to deposit the account of the trading platform and how often do I need to do this?
You deposit funds as needed. There is no required frequency.
How can I deposit?
Use bank cards, e-wallets, crypto, or other supported payment options.
How long does it take to withdraw funds?
Withdrawals typically take 1–5 business days depending on the method used.
What is the minimum withdrawal amount?
The minimum withdrawal is $10.
Do I need to provide any documents to make a withdrawal?
Verification may be required before your first withdrawal to ensure account security.
Registration and Verification
What data is required to register on the Company website?
Name, email, password, and preferred currency are required for registration.
Is it possible to indicate other people’s (fake) data when registering on the website?
No. Always use accurate, personal information to avoid issues with verification and withdrawals.
How to understand that I need to go through account verification?
You will be notified by the platform if verification is necessary before certain actions, like withdrawals.
How long does the verification process take?
Most accounts are verified within 24–72 hours after submitting documents.
If I made a mistake during entering data into my individual account, how can I fix this?
Contact customer support to request corrections.
What is account verification?
A process to confirm your identity, required for security and regulatory compliance.
How do I know that I successfully passed verification?
You’ll receive confirmation via email or an in-platform notification.